Terms of Service
Last updated 21 August 2026
These terms govern the services provided by CYBERTAUR LLC, a limited liability company organised under the laws of the State of Wyoming, United States, with its registered office at 30 N Gould St Ste N, Sheridan, WY 82801 ("Cybertaur", "we", "us"). By engaging our services or using our platforms, you ("the Customer", "you") agree to these terms.
01Services
Cybertaur provides two categories of service:
- Business software — the design, implementation, hosting and ongoing maintenance of operational software systems installed for a single customer.
- Membership platforms — subscription platforms providing access to digital content and member services.
The specific scope of any engagement is defined in a written proposal, specification or order confirmation agreed between the parties. Where those documents conflict with these terms, those documents prevail.
02Quotations and orders
Quotations are valid for thirty days from issue unless stated otherwise. An engagement begins when you accept a quotation in writing, including by email, or when you complete a subscription purchase through our website.
Implementation work is quoted per project following a discovery engagement. Where a discovery engagement is purchased and you subsequently proceed to implementation, the discovery fee is credited against the implementation fee.
03Fees and payment
Implementation fees are invoiced in two instalments: on acceptance of the quotation, and on handover of the completed system. Discovery engagements are invoiced in advance.
Subscription fees are billed monthly in advance and renew automatically until cancelled. Card payments are processed by Stripe; we do not store your card details. Bank transfer is available on request.
Invoices are payable within fifteen days of issue unless agreed otherwise. We may suspend services on accounts more than thirty days overdue, after written notice.
04Subscription term and cancellation
Subscriptions run month to month. You may cancel at any time with thirty days' written notice, effective at the end of the notice period. Fees already paid for the current period are not refunded; see our Refund Policy.
On termination we will provide you with a complete export of your data in a standard format at no charge, provided all outstanding invoices are settled. We retain backups for thirty days after termination, after which data is permanently deleted.
05Your responsibilities
- Providing accurate information and timely access to the people and systems needed to deliver the work.
- Keeping account credentials secure and notifying us promptly of any suspected unauthorised access.
- Ensuring that data you place in the system may lawfully be processed, and that you hold any consents required.
- Using the services only for lawful purposes.
06Ownership
Your data is yours. You retain all rights to the data, documents and content you place in systems we operate. We claim no ownership over it and will not use it for any purpose other than providing the services to you.
Configuration, written documentation and any custom work produced specifically for you under an implementation engagement is licensed to you perpetually for your own business use, on full payment of the applicable fees.
We retain ownership of our own generally applicable methods, tools, templates and reusable components, including improvements to them made during your engagement. The underlying open-source software we build on remains subject to its own licences.
07Availability and support
We aim to keep hosted systems continuously available but do not guarantee uninterrupted service. Planned maintenance is announced in advance where practicable.
Support is provided by email during business hours, Monday to Friday. Response targets, incident response commitments and any included monthly development allowance are set out in your service agreement.
08Confidentiality
Each party will keep the other's non-public business information confidential and use it only for the purpose of the engagement. This obligation survives termination.
09Warranties and liability
We will perform the services with reasonable skill and care. Except as expressly stated, the services are provided without warranties of any kind, whether express or implied.
To the maximum extent permitted by law, neither party is liable for indirect, incidental or consequential loss, including lost profits, lost revenue or lost data. Our total aggregate liability arising out of or in connection with the services is limited to the fees paid by you to us in the twelve months preceding the event giving rise to the claim.
Nothing in these terms limits liability for fraud, wilful misconduct, or any liability that cannot lawfully be limited.
10Suspension and termination by us
We may suspend or terminate services on written notice if you materially breach these terms and do not remedy the breach within fifteen days, or immediately where the breach involves unlawful use of the services. Fees accrued to the date of termination remain payable.
11Changes to these terms
We may update these terms from time to time. Material changes affecting existing customers take effect thirty days after notice is sent to the email address on your account. Continued use of the services after that date constitutes acceptance.
12Governing law
These terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law rules. The parties will attempt in good faith to resolve any dispute by negotiation before commencing proceedings. Where mandatory consumer protection law in your country of residence grants you rights that cannot be excluded by contract, those rights are unaffected.
13Contact
Questions about these terms: office@cybertaur.com
CYBERTAUR LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States.